Reviews

I called Johnson heating and cooling when my AC was not putting out cold air and within an hour their technician Keith came over and fixed it. He was very nice and worked quickly. I would recommend using Johnson Heating and Cooling and time you have an issue with your AC unit.
Response from the owner:Thank you, Clay! We're glad to hear that Keith was able to assist you quickly and provide great service. Your recommendation means a lot to us!
I tried fixing myself but to no avail, with the heat I called. They didn't answer first as it was late but they made sure to call and text back. They came out within a couple hrs, broke the bad news but gave fantastic recommendations. Even brought out portable ac units to tide me over til replacement the next day. All techs were courteous and awesome. Seen their reviews and didn't even want a second opinion. Install was quick and seamless. Would recommend
Response from the owner:Thank you, Kyle, for your kind words and for recognizing our team's efforts, especially in challenging situations. We're glad we could assist you and provide the recommendations you needed. Your recommendation means a lot to us!
Totally professional from the first contact with the office. They contacted us about expected arrival times and informed us along the way when exactly our technician would arrive. Matt came to our house to service our air conditioner explained everything he was doing and the cost associated with things he recommended. We will definitely be a customer for life. Ceiling fans next!
Response from the owner:Thank you, Jody! We're so glad to hear about your positive experience with our team and that Matt provided you with excellent service. We look forward to helping you with your ceiling fans next!
Absolutely amazing service! My air conditioner went out on a Sunday. The technician answered my call after 2 rings and showed up within a hour. They fixed the problem within 20 minutes and saved us from 95 degree weather.
Thank you so much.
Response from the owner:Thank you so much, Monika! We're glad our technician could assist you quickly and keep you cool during that heat. Your satisfaction means a lot to us!
Matt came to my sister’s house to check her AC. He did a thorough inspection and told her what the options were. Matt was very kind, knowledgeable, and professional. We appreciate your help Matt!
Response from the owner:Thank you, Warren, for your kind words about Matt! We're glad to hear he provided excellent service and support. Your appreciation means a lot to us!
Thank you Jacob and crew did a great job nice and clean install all of you was kind and courteous! God Bless You!
Response from the owner:Thank you, Lisa! We appreciate your kind words and are glad to hear that Jacob and the crew provided great service. Your support means a lot to us!
My family and I are very greatful for Johnson Heating & Cooling. Our gas furnace was leaking a deadly amount right before the brutal cold hit this past January. Billy was very clear and direct on what my options were. They showed up and did a MAJOR job very efficiently. Customer service cannot be beat. Everyone we were in contact with was very polite and helpful. They had our heat up and going before the cold front hit. I highly recommend them.
Response from the owner:Thank you, Brad! We're so glad to hear that you and your family had a positive experience with Billy and our team. Your recommendation means a lot to us, and we're happy we could get your heat up and running before the cold hit.
Our company does a variety of home remodeling projects in Northern Kentucky and Johnson's always deliver our HVAC projects on time. They're reliable and affordable.
Response from the owner:Thank you, Mikael, for your kind words and recognition of Johnson's reliability and affordability in delivering HVAC projects on time!
Billy made sure we got the correct HVAC system for our home in Alexandria KY. No hassle just great results.
Response from the owner:Thank you, Howard, for your kind words; we're glad Billy could help you find the perfect HVAC system for your home!
Greg and his team services all my investment properties in Northern Kentucky. True professionals. Office staff is amazing
Response from the owner:Thank you, Chris! We're grateful for your trust in Greg and the team to manage your investment properties, and we're glad to hear you appreciate our office staff's efforts.
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“I have always had great service and prompt attention to any HVAC needs, whether it be at my home or place of employment! I called due to my AC in my office not working, Sandi had technicians out right away to try and pinpoint the problem. A new unit was needed and the next day they had the bid ready for me to submit to corporate for a replacement.
While they were here, I had another issue with a thermostat, and they took a look at it without hesitation and was able to get it connected to the unit. Always fast, friendly and reliable! Definitely would recommend Greg and his team for any of your HVAC needs.”
- Kelly G.

“The Johnson Heating & Cooling crew are extremely nice & polite and perform an amazing service. We have been working with them for 24 years. Sandi called to give us an estimate of work that needed to be performed for our approval. I would recommend them hands down.”

- Mary Beth S.

“Sean did an outstanding job with maintenance on our A/C unit both inside and out. He was very adept in each step he performed. He did say that our condenser is in need of replacing in the near future. I highly recommend Johnson Heating and Cooling who has an excellent staff and technicians to service your needs.”

- Edward H.

“The whole team was extremely professional, prompt and kind. It wasn’t until a month later though that I recognized how much good they did. We used to budget $200 for electricity due to the AC and after their repairs to make it run efficiently, our electric bill was $113 AFTER the hottest June! Thank you all.”

- Ethan W.

“Showed up on time, accessed problem quickly, explained issues and had part on the truck. Showed defective part. I would definitely recommend Johnson!!”

- G R.

“Heard strange noise from compressor and called( after hours) Mathew answered and gave me something to check , and I did and it seemed to work. I asked for a service call just to verify a/c working properly and he came out next day and did so. Thank you guys .”

- Steve B.

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Call us at 859-472-6051!