Reviews

Excellent
Johnson Heating & Cooling Inc
5.0
Based on 140 reviews
See all reviews
review us on
Monika Thurmond
Absolutely amazing service! My air conditioner went out on a Sunday. The technician answered my call after 2 rings and showed up within a hour. They fixed the problem within 20 minutes and saved us from 95 degree weather.
Thank you so much.
Response from the owner:Thank you so much, Monika! We're glad our technician could assist you quickly and keep you cool during that heat. Your satisfaction means a lot to us!
warren Deaton
Matt came to my sister’s house to check her AC. He did a thorough inspection and told her what the options were. Matt was very kind, knowledgeable, and professional. We appreciate your help Matt!
Response from the owner:Thank you, Warren, for your kind words about Matt! We're glad to hear he provided excellent service and support. Your appreciation means a lot to us!
Lisa Phillips Agency Network
Thank you Jacob and crew did a great job nice and clean install all of you was kind and courteous! God Bless You!
Response from the owner:Thank you, Lisa! We appreciate your kind words and are glad to hear that Jacob and the crew provided great service. Your support means a lot to us!
Brad Tolle
My family and I are very greatful for Johnson Heating & Cooling. Our gas furnace was leaking a deadly amount right before the brutal cold hit this past January. Billy was very clear and direct on what my options were. They showed up and did a MAJOR job very efficiently. Customer service cannot be beat. Everyone we were in contact with was very polite and helpful. They had our heat up and going before the cold front hit. I highly recommend them.
Response from the owner:Thank you, Brad! We're so glad to hear that you and your family had a positive experience with Billy and our team. Your recommendation means a lot to us, and we're happy we could get your heat up and running before the cold hit.
Mikael Miller
Our company does a variety of home remodeling projects in Northern Kentucky and Johnson's always deliver our HVAC projects on time. They're reliable and affordable.
Response from the owner:Thank you, Mikael, for your kind words and recognition of Johnson's reliability and affordability in delivering HVAC projects on time!
Howard Freedman
Billy made sure we got the correct HVAC system for our home in Alexandria KY. No hassle just great results.
Response from the owner:Thank you, Howard, for your kind words; we're glad Billy could help you find the perfect HVAC system for your home!
Chris Nolan
Greg and his team services all my investment properties in Northern Kentucky. True professionals. Office staff is amazing
Response from the owner:Thank you, Chris! We're grateful for your trust in Greg and the team to manage your investment properties, and we're glad to hear you appreciate our office staff's efforts.
Jan Mader Roberts
We have been using Johnson HVAC for several years now and couldn’t be happier with the service and care we receive. They are on time and professional but also personable and kind. Sean came today and he couldn’t have done a better job. So nice to see young professionals with a great work ethic! Highly recommend! They also have an annual service membership that is well worth the money!
Response from the owner:Thank you, Jan, for your wonderful feedback! We're glad to hear you've had great experiences with our team and that Sean made a positive impression. We appreciate your recommendation and loyalty over the years!
Bobbie Knobloch
Johnson Heating And Cooling did a wonderful job installing our furnace and air conditioner unit. Billy Helton did an excellent presentation on our choices and answered all of questions and concerns. The installers were very respectful and so nice. We “highly” recommend this company and it was pleasure to know they are still companies out there that are genuinely all about taking care of the customers needs. Thank you Johnson Hearing and Cooling for a job well done!
Larry & Bobbie Knobloch
Response from the owner:Thank you, Bobbie, for your kind words and recommendation; we're glad to hear that Billy and our team provided you with great service and that you're happy with your new furnace and air conditioner!
Thomas Crotty
Matt was prompt, persistent in diagnosing the issue, and he communicated with patience in response to our questions!
Response from the owner:Thank you for your 5-star review! We truly appreciate your support.
js_loader

Air Conditioning Repair in Butler, KY 41006

“Our whole house air unit completely died day before July 4th weekend. Called Johnson Heating they came out same day I called assessed the situation. Was able to order parts and keep our unit. Due to holiday weekend we knew it would be a few days to get parts. Stephanie at the office offered window units if we needed to get through. Sean came out and put on new parts immediately when they came in. Was in and out within an hour or less. Very good customer service and experience. Thank you, Johnson Heating and Cooling!!!!”
- Jean P.

Air Conditioning Maintenance in California, KY 41007

“I appreciate Matt, he was very kind and was able to tell me what was wrong and everything he was doing as he did it. The company was prompt and on time and would recommend giving them a call for you system need.”

- Dianna F.

Air Conditioning Repair in Augusta, KY 41002

“Matt was a very professional Service Tech. He walked us through the entire process from start to finish. He fixed our unit and provided valuable service information for possible issues in the future. Thank you Matt.”

- Tim H.

Air Conditioning Repair in Independence, KY 41051

“Matt was awesome. Professional, personable, and knowledgeable. Fixed the unit quick and offered a way to make the ac run better for longer. Last but not least, he saved me from melting. What more could a person ask for?”

- Scott G.

Air Conditioning Repair in Melbourne, KY 41059

“Customer service was phenomenal getting in the schedule. Matt went above and beyond to fix our until and get us back up and running and suggest a helper part for our unit. Would 110% recommend.”

- Joe I.

Air Conditioning Repair in California, KY 41007

“Matt was at our house within 2 hours of when I called the office for our A/C that quit working on a week that is supposed to have high temperatures and high humidity, Matt had found a bad capacitor and the unit drawing high amps on startup, he replaced the capacitor and put on a capacitor assistant that will reduce the high Amp draw – very happy with his service! I will give him 6 stars ⭐️⭐️⭐️⭐️⭐️⭐️ nice personality and job ethic!”

- Garry R.

Air Conditioning Repair in Butler, KY 41006

“We had great and quick service on our air conditioning unit by Matt. He is friendly and very knowledgeable. We recommend Johnson Heating and Air for your heating and air needs!”

- Melanie W.

HVAC Installation in Falmouth, KY 41040

“Highly recommend Johnson Heating/Cooling!
All the staff inside/all the techs that were at my house doing work all deserve a shoutout. Each one was very friendly! Especially Stephanie from the office when I called in & Matthew H. Who was the first one sent to my house. He explained everything, was kind, patient, answered any questions we had. I know Johnson Heating/Cooling will be who we always call if needed!

Great Job Johnson Heating/Cooling Crew!!”

- Brittany W.
1 2 3 4 5

Need HVAC Service?

Contact the experts at Johnson Heating and Cooling.

Call us at 859-472-6051!

REQUEST SERVICE