Reviews

Thank you Jacob and crew did a great job nice and clean install all of you was kind and courteous! God Bless You!
Response from the owner:Thank you, Lisa! We appreciate your kind words and are glad to hear that Jacob and the crew provided great service. Your support means a lot to us!
My family and I are very greatful for Johnson Heating & Cooling. Our gas furnace was leaking a deadly amount right before the brutal cold hit this past January. Billy was very clear and direct on what my options were. They showed up and did a MAJOR job very efficiently. Customer service cannot be beat. Everyone we were in contact with was very polite and helpful. They had our heat up and going before the cold front hit. I highly recommend them.
Response from the owner:Thank you, Brad! We're so glad to hear that you and your family had a positive experience with Billy and our team. Your recommendation means a lot to us, and we're happy we could get your heat up and running before the cold hit.
Our company does a variety of home remodeling projects in Northern Kentucky and Johnson's always deliver our HVAC projects on time. They're reliable and affordable.
Response from the owner:Thank you, Mikael, for your kind words and recognition of Johnson's reliability and affordability in delivering HVAC projects on time!
Billy made sure we got the correct HVAC system for our home in Alexandria KY. No hassle just great results.
Response from the owner:Thank you, Howard, for your kind words; we're glad Billy could help you find the perfect HVAC system for your home!
Greg and his team services all my investment properties in Northern Kentucky. True professionals. Office staff is amazing
Response from the owner:Thank you, Chris! We're grateful for your trust in Greg and the team to manage your investment properties, and we're glad to hear you appreciate our office staff's efforts.
We have been using Johnson HVAC for several years now and couldn’t be happier with the service and care we receive. They are on time and professional but also personable and kind. Sean came today and he couldn’t have done a better job. So nice to see young professionals with a great work ethic! Highly recommend! They also have an annual service membership that is well worth the money!
Response from the owner:Thank you, Jan, for your wonderful feedback! We're glad to hear you've had great experiences with our team and that Sean made a positive impression. We appreciate your recommendation and loyalty over the years!
Johnson Heating And Cooling did a wonderful job installing our furnace and air conditioner unit. Billy Helton did an excellent presentation on our choices and answered all of questions and concerns. The installers were very respectful and so nice. We “highly” recommend this company and it was pleasure to know they are still companies out there that are genuinely all about taking care of the customers needs. Thank you Johnson Hearing and Cooling for a job well done!
Larry & Bobbie Knobloch
Response from the owner:Thank you, Bobbie, for your kind words and recommendation; we're glad to hear that Billy and our team provided you with great service and that you're happy with your new furnace and air conditioner!
Matt was prompt, persistent in diagnosing the issue, and he communicated with patience in response to our questions!
Response from the owner:Thank you for your 5-star review! We truly appreciate your support.
It was great!!
Response from the owner:Thank you so much, Margaret! We're so glad you had a great experience, and we appreciate your kind words.
Response from the owner:Thank you, Angie, for the fantastic 5-star rating; we truly appreciate your support!
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“I have always had great service and prompt attention to any HVAC needs, whether it be at my home or place of employment! I called due to my AC in my office not working, Sandi had technicians out right away to try and pinpoint the problem. A new unit was needed and the next day they had the bid ready for me to submit to corporate for a replacement.
While they were here, I had another issue with a thermostat, and they took a look at it without hesitation and was able to get it connected to the unit. Always fast, friendly and reliable! Definitely would recommend Greg and his team for any of your HVAC needs.”
- Kelly G.

“The Johnson Heating & Cooling crew are extremely nice & polite and perform an amazing service. We have been working with them for 24 years. Sandi called to give us an estimate of work that needed to be performed for our approval. I would recommend them hands down.”

- Mary Beth S.

“Sean did an outstanding job with maintenance on our A/C unit both inside and out. He was very adept in each step he performed. He did say that our condenser is in need of replacing in the near future. I highly recommend Johnson Heating and Cooling who has an excellent staff and technicians to service your needs.”

- Edward H.

“The whole team was extremely professional, prompt and kind. It wasn’t until a month later though that I recognized how much good they did. We used to budget $200 for electricity due to the AC and after their repairs to make it run efficiently, our electric bill was $113 AFTER the hottest June! Thank you all.”

- Ethan W.

“Showed up on time, accessed problem quickly, explained issues and had part on the truck. Showed defective part. I would definitely recommend Johnson!!”

- G R.

“Heard strange noise from compressor and called( after hours) Mathew answered and gave me something to check , and I did and it seemed to work. I asked for a service call just to verify a/c working properly and he came out next day and did so. Thank you guys .”

- Steve B.

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