Reviews

Excellent
Johnson Heating & Cooling Inc
5.0
Based on 145 reviews
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Clay Verst
I called Johnson heating and cooling when my AC was not putting out cold air and within an hour their technician Keith came over and fixed it. He was very nice and worked quickly. I would recommend using Johnson Heating and Cooling and time you have an issue with your AC unit.
Response from the owner:Thank you, Clay! We're glad to hear that Keith was able to assist you quickly and provide great service. Your recommendation means a lot to us!
Kyle S
I tried fixing myself but to no avail, with the heat I called. They didn't answer first as it was late but they made sure to call and text back. They came out within a couple hrs, broke the bad news but gave fantastic recommendations. Even brought out portable ac units to tide me over til replacement the next day. All techs were courteous and awesome. Seen their reviews and didn't even want a second opinion. Install was quick and seamless. Would recommend
Response from the owner:Thank you, Kyle, for your kind words and for recognizing our team's efforts, especially in challenging situations. We're glad we could assist you and provide the recommendations you needed. Your recommendation means a lot to us!
Jody R
Totally professional from the first contact with the office. They contacted us about expected arrival times and informed us along the way when exactly our technician would arrive. Matt came to our house to service our air conditioner explained everything he was doing and the cost associated with things he recommended. We will definitely be a customer for life. Ceiling fans next!
Response from the owner:Thank you, Jody! We're so glad to hear about your positive experience with our team and that Matt provided you with excellent service. We look forward to helping you with your ceiling fans next!
Monika Thurmond
Absolutely amazing service! My air conditioner went out on a Sunday. The technician answered my call after 2 rings and showed up within a hour. They fixed the problem within 20 minutes and saved us from 95 degree weather.
Thank you so much.
Response from the owner:Thank you so much, Monika! We're glad our technician could assist you quickly and keep you cool during that heat. Your satisfaction means a lot to us!
warren Deaton
Matt came to my sister’s house to check her AC. He did a thorough inspection and told her what the options were. Matt was very kind, knowledgeable, and professional. We appreciate your help Matt!
Response from the owner:Thank you, Warren, for your kind words about Matt! We're glad to hear he provided excellent service and support. Your appreciation means a lot to us!
Lisa Phillips Agency Network
Thank you Jacob and crew did a great job nice and clean install all of you was kind and courteous! God Bless You!
Response from the owner:Thank you, Lisa! We appreciate your kind words and are glad to hear that Jacob and the crew provided great service. Your support means a lot to us!
Brad Tolle
My family and I are very greatful for Johnson Heating & Cooling. Our gas furnace was leaking a deadly amount right before the brutal cold hit this past January. Billy was very clear and direct on what my options were. They showed up and did a MAJOR job very efficiently. Customer service cannot be beat. Everyone we were in contact with was very polite and helpful. They had our heat up and going before the cold front hit. I highly recommend them.
Response from the owner:Thank you, Brad! We're so glad to hear that you and your family had a positive experience with Billy and our team. Your recommendation means a lot to us, and we're happy we could get your heat up and running before the cold hit.
Mikael Miller
Our company does a variety of home remodeling projects in Northern Kentucky and Johnson's always deliver our HVAC projects on time. They're reliable and affordable.
Response from the owner:Thank you, Mikael, for your kind words and recognition of Johnson's reliability and affordability in delivering HVAC projects on time!
Howard Freedman
Billy made sure we got the correct HVAC system for our home in Alexandria KY. No hassle just great results.
Response from the owner:Thank you, Howard, for your kind words; we're glad Billy could help you find the perfect HVAC system for your home!
Chris Nolan
Greg and his team services all my investment properties in Northern Kentucky. True professionals. Office staff is amazing
Response from the owner:Thank you, Chris! We're grateful for your trust in Greg and the team to manage your investment properties, and we're glad to hear you appreciate our office staff's efforts.
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Air Conditioning Repair in California, KY 41007

“Matt was at our house within 2 hours of when I called the office for our A/C that quit working on a week that is supposed to have high temperatures and high humidity, Matt had found a bad capacitor and the unit drawing high amps on startup, he replaced the capacitor and put on a capacitor assistant that will reduce the high Amp draw – very happy with his service! I will give him 6 stars ⭐️⭐️⭐️⭐️⭐️⭐️ nice personality and job ethic!”
- Garry R.

Air Conditioning Repair in Butler, KY 41006

“We had great and quick service on our air conditioning unit by Matt. He is friendly and very knowledgeable. We recommend Johnson Heating and Air for your heating and air needs!”

- Melanie W.

HVAC Installation in Falmouth, KY 41040

“Highly recommend Johnson Heating/Cooling!
All the staff inside/all the techs that were at my house doing work all deserve a shoutout. Each one was very friendly! Especially Stephanie from the office when I called in & Matthew H. Who was the first one sent to my house. He explained everything, was kind, patient, answered any questions we had. I know Johnson Heating/Cooling will be who we always call if needed!

Great Job Johnson Heating/Cooling Crew!!”

- Brittany W.

Geothermal Heat Pump Repair in Falmouth, KY 41040

“Daniel went above and beyond getting my system up and running. He also went out of his way to keep me informed and involved in the whole process. You can trust Daniel and the team at Johnson to get the job done right!”

- John K.

Gas Furnace Maintenance in Burlington, KY 41005

“Keith was great, quickly arrived and diagnosed the issue with the furnace. Got it tuned, up and running very efficiently and clearly explained the process. Thanks!”

- Kevin A.

Heat Pump Repair in Falmouth, KY 41040

“KEITH CAME OUT AND WORKED ON OUR HEAT PUMP THAT WAS INSTALLED BY ANOTHER COMPANY. WE FELT LIKE IT HAD BEEN RUNNING NON STOP AND OUR UTILITY BILL WAS HIGHER THEN NORMAL. HE WAS EXTREMLY THOROUGH. HE NOTICED AN ISSUE WITH OUR REFRIDERANT LEVELS. HE LEFT EVERYTHING CLEAN AND I NOTICED A HUGE DIFFERENCE OVER NIGHT IN IT NOT ONLY MAINTAINING TEMP BUT IT WASNT RUNNING ALL NIGHT LONG. GREAT WORK JOHNSON HEATING.”

- DUSTIN J.
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