Reviews

Absolutely amazing staff! Stephanie was so sweet and helpful getting someone out to us. Our service tech jody was so thorough and amazing at his job! They saved us so much time and money. Thankfully the part and service was affordable and quick! We appreciate all the help especially since there was so much snow and I know it was hard to get out in it.
Response from the owner:Thank you, Jennifer! We're so glad to hear you had a great experience with our staff, and we'll make sure to recognize Stephanie and Jody for their hard work. We appreciate your kind words and are happy we could help during the snowy conditions.
We noticed our heat pump had stopped working. We called the office, and Stephanie answered was very friendly and said she would get Matt to check it right away. When Matt arrived, he immediately found we had a major leak and scheduled it for repair. Jody Came the next day with the parts, repaired everything and it’s all working great. We want to thank the whole team at Johnson heating for their excellent service and quick response. We would highly recommend them to anyone who has a need for service.
Response from the owner:Thank you, Terry! We're grateful for your kind words and thrilled to hear about your positive experience with Stephanie, Matt, and Jody. Your recommendation means a lot to us!
Everyone at Johnson Heating & Cooling was so personable and helpful. From Carrie (initial contact) to Stephanie (dispatch/office) to Matt the service technician (who diagnosed and made the repairs) everything was so easy. Great people and company! Will definitely recommend them to friends and family!
Response from the owner:Thank you, Peggy, for your wonderful feedback! We're glad to hear that our team, including Carrie, Stephanie, and Matt, made your experience easy and enjoyable. Your recommendation means a lot to us!
Gary and Rob installed a mini-split in our new room addition. They were both very professional and courteous. Their work was efficient and thorough. Billy our salesman was also great to work with. I highly recommend Johnson Heating & Cooling Inc.
Response from the owner:Thank you, Randy! We appreciate your kind words about Gary, Rob, and Billy. It's great to hear that you had a positive experience with our team. Your recommendation means a lot to us!
They bailed me out on a cold snowy Sunday and didn't even flinch. Good place!
Response from the owner:Thank you, Dbl865! We're glad we could help you out on that snowy Sunday. Your support means a lot to us!
You are truly home heroes! You got us a new furnace installed the day before Thanksgiving. Happy Thanksgiving from a nice warm home! Thanks again to all of you!
-Jeff plank
Response from the owner:Thank you, Jeffrey! We're so glad we could help you stay warm for Thanksgiving. Wishing you and your family a wonderful holiday!
We called Johnsons Heating and cooling to come help us a a new company. Two young men came to help us out. Mathew Holder and Coal. They were very professional and knowledgeable. They fived our main issues very quickly and showed us what other companies did wrong. They were top notch
Response from the owner:Thank you, Mathew, for your fantastic review! We're glad to hear that Mathew Holder and Coal provided you with professional and knowledgeable service. Your satisfaction means a lot to us!
Clean install and courteous. Felt safe leaving them in my home when I went to the store. The before and after is amazing
Response from the owner:Thank you, Howard, for your kind words! We're glad you felt safe and are happy with the amazing before and after results.
Very fast! Called and they was here less than 3 hours to fix my furnace. Thank you so much.
Response from the owner:Thank you, Tim! We're glad we could get your furnace fixed quickly for you. Your satisfaction means a lot to us!
Dan always does an awesome wonderful job in doing thorough maintenance on our units. Always friendly and totally professional!
Response from the owner:Thank you, Nancy! We're glad to hear that Dan provided you with awesome service and thorough maintenance; we appreciate your kind words!
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“Our whole house air unit completely died day before July 4th weekend. Called Johnson Heating they came out same day I called assessed the situation. Was able to order parts and keep our unit. Due to holiday weekend we knew it would be a few days to get parts. Stephanie at the office offered window units if we needed to get through. Sean came out and put on new parts immediately when they came in. Was in and out within an hour or less. Very good customer service and experience. Thank you, Johnson Heating and Cooling!!!!”

- Jean P.

“I appreciate Matt, he was very kind and was able to tell me what was wrong and everything he was doing as he did it. The company was prompt and on time and would recommend giving them a call for you system need.”

- Dianna F.

“Matt was a very professional Service Tech. He walked us through the entire process from start to finish. He fixed our unit and provided valuable service information for possible issues in the future. Thank you Matt.”

- Tim H.

“Matt was awesome. Professional, personable, and knowledgeable. Fixed the unit quick and offered a way to make the ac run better for longer. Last but not least, he saved me from melting. What more could a person ask for?”

- Scott G.

“Customer service was phenomenal getting in the schedule. Matt went above and beyond to fix our until and get us back up and running and suggest a helper part for our unit. Would 110% recommend.”

- Joe I.

“Matt was at our house within 2 hours of when I called the office for our A/C that quit working on a week that is supposed to have high temperatures and high humidity, Matt had found a bad capacitor and the unit drawing high amps on startup, he replaced the capacitor and put on a capacitor assistant that will reduce the high Amp draw – very happy with his service! I will give him 6 stars ⭐️⭐️⭐️⭐️⭐️⭐️ nice personality and job ethic!”

- Garry R.

“We had great and quick service on our air conditioning unit by Matt. He is friendly and very knowledgeable. We recommend Johnson Heating and Air for your heating and air needs!”

- Melanie W.

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Call us at 859-472-6051!