Reviews

Excellent
Johnson Heating & Cooling Inc
5.0
Based on 143 reviews
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Monika Thurmond
Absolutely amazing service! My air conditioner went out on a Sunday. The technician answered my call after 2 rings and showed up within a hour. They fixed the problem within 20 minutes and saved us from 95 degree weather.
Thank you so much.
Response from the owner:Thank you so much, Monika! We're glad our technician could assist you quickly and keep you cool during that heat. Your satisfaction means a lot to us!
warren Deaton
Matt came to my sister’s house to check her AC. He did a thorough inspection and told her what the options were. Matt was very kind, knowledgeable, and professional. We appreciate your help Matt!
Response from the owner:Thank you, Warren, for your kind words about Matt! We're glad to hear he provided excellent service and support. Your appreciation means a lot to us!
Lisa Phillips Agency Network
Thank you Jacob and crew did a great job nice and clean install all of you was kind and courteous! God Bless You!
Response from the owner:Thank you, Lisa! We appreciate your kind words and are glad to hear that Jacob and the crew provided great service. Your support means a lot to us!
Brad Tolle
My family and I are very greatful for Johnson Heating & Cooling. Our gas furnace was leaking a deadly amount right before the brutal cold hit this past January. Billy was very clear and direct on what my options were. They showed up and did a MAJOR job very efficiently. Customer service cannot be beat. Everyone we were in contact with was very polite and helpful. They had our heat up and going before the cold front hit. I highly recommend them.
Response from the owner:Thank you, Brad! We're so glad to hear that you and your family had a positive experience with Billy and our team. Your recommendation means a lot to us, and we're happy we could get your heat up and running before the cold hit.
Mikael Miller
Our company does a variety of home remodeling projects in Northern Kentucky and Johnson's always deliver our HVAC projects on time. They're reliable and affordable.
Response from the owner:Thank you, Mikael, for your kind words and recognition of Johnson's reliability and affordability in delivering HVAC projects on time!
Howard Freedman
Billy made sure we got the correct HVAC system for our home in Alexandria KY. No hassle just great results.
Response from the owner:Thank you, Howard, for your kind words; we're glad Billy could help you find the perfect HVAC system for your home!
Chris Nolan
Greg and his team services all my investment properties in Northern Kentucky. True professionals. Office staff is amazing
Response from the owner:Thank you, Chris! We're grateful for your trust in Greg and the team to manage your investment properties, and we're glad to hear you appreciate our office staff's efforts.
Jan Mader Roberts
We have been using Johnson HVAC for several years now and couldn’t be happier with the service and care we receive. They are on time and professional but also personable and kind. Sean came today and he couldn’t have done a better job. So nice to see young professionals with a great work ethic! Highly recommend! They also have an annual service membership that is well worth the money!
Response from the owner:Thank you, Jan, for your wonderful feedback! We're glad to hear you've had great experiences with our team and that Sean made a positive impression. We appreciate your recommendation and loyalty over the years!
Bobbie Knobloch
Johnson Heating And Cooling did a wonderful job installing our furnace and air conditioner unit. Billy Helton did an excellent presentation on our choices and answered all of questions and concerns. The installers were very respectful and so nice. We “highly” recommend this company and it was pleasure to know they are still companies out there that are genuinely all about taking care of the customers needs. Thank you Johnson Hearing and Cooling for a job well done!
Larry & Bobbie Knobloch
Response from the owner:Thank you, Bobbie, for your kind words and recommendation; we're glad to hear that Billy and our team provided you with great service and that you're happy with your new furnace and air conditioner!
Thomas Crotty
Matt was prompt, persistent in diagnosing the issue, and he communicated with patience in response to our questions!
Response from the owner:Thank you for your 5-star review! We truly appreciate your support.
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Ductless System Installation in Butler, KY 41006

“Brandon, Jacob, Sean, and Matt installed a Mini Split Heat and Air Unit today in our 2 car garage. Now we can use it as an additional living space! They did a Wonderful Job. They were on time and very professional.We highly recommend Johnson Heating and Cooling!”
- Linda B.

Air Conditioning Maintenance in Alexandria, KY 41001

“Daniel did a great job! Got out here fast and got me back up and running. Took his time explaining to me what was going on and my options. Definitely recommend them for any of your heating and cooling needs!”

- Timothy L.
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