Reviews

Matt was awesome. My A/C quit working and called on sat morning and he came out and got it going. Very professional and explained everything he was doing. I highly recommend Johnson Heating &Cooling
Response from the owner:Thank you, Leisha, for your kind words! We're glad to hear that Matt was able to help you with your A/C and that you found his service professional and informative. We appreciate your recommendation!
Appreciation for Johnson Heating & Cooling Services – Chris & George

We recently had the pleasure of working with Johnson Heating & Cooling Services, and I cannot recommend them highly enough. Chris provided us with a detailed estimate for replacing our fuse box with a breaker box, adding indoor and outdoor outlets, installing a new ceiling fan, four new recessed can lights with a dimmer in our living room, and lighting in our attic. His quote was accurate, fair, and he also made us aware of a convenient 2-year, same-as-cash financing option through a local Credit Union.

Chris and George completed the work in just two days, exceeding all of our expectations. Both were extremely friendly, personable, knowledgeable, and professional. They kept us informed every step of the way, ensuring that my wife and I felt comfortable with the process and understood what was being done.

The quality of their work was outstanding, and the entire experience was smooth and stress-free. I would highly recommend Johnson Heating & Cooling Services to anyone looking for reliable, professional, and trustworthy service. With a company that has been in business since 1986, you can rest assured you are in good hands. We will absolutely use them again for any of our future electrical, heating, or cooling needs.
Response from the owner:Thank you, Jon, for your fantastic review! We're grateful for your kind words about Chris and George, and we're delighted to hear that your experience was smooth and exceeded expectations. We look forward to assisting you with your future needs!
I called Johnson heating and cooling when my AC was not putting out cold air and within an hour their technician Keith came over and fixed it. He was very nice and worked quickly. I would recommend using Johnson Heating and Cooling and time you have an issue with your AC unit.
Response from the owner:Thank you, Clay! We're glad to hear that Keith was able to assist you quickly and provide great service. Your recommendation means a lot to us!
I tried fixing myself but to no avail, with the heat I called. They didn't answer first as it was late but they made sure to call and text back. They came out within a couple hrs, broke the bad news but gave fantastic recommendations. Even brought out portable ac units to tide me over til replacement the next day. All techs were courteous and awesome. Seen their reviews and didn't even want a second opinion. Install was quick and seamless. Would recommend
Response from the owner:Thank you, Kyle, for your kind words and for recognizing our team's efforts, especially in challenging situations. We're glad we could assist you and provide the recommendations you needed. Your recommendation means a lot to us!
Totally professional from the first contact with the office. They contacted us about expected arrival times and informed us along the way when exactly our technician would arrive. Matt came to our house to service our air conditioner explained everything he was doing and the cost associated with things he recommended. We will definitely be a customer for life. Ceiling fans next!
Response from the owner:Thank you, Jody! We're so glad to hear about your positive experience with our team and that Matt provided you with excellent service. We look forward to helping you with your ceiling fans next!
Absolutely amazing service! My air conditioner went out on a Sunday. The technician answered my call after 2 rings and showed up within a hour. They fixed the problem within 20 minutes and saved us from 95 degree weather.
Thank you so much.
Response from the owner:Thank you so much, Monika! We're glad our technician could assist you quickly and keep you cool during that heat. Your satisfaction means a lot to us!
Matt came to my sister’s house to check her AC. He did a thorough inspection and told her what the options were. Matt was very kind, knowledgeable, and professional. We appreciate your help Matt!
Response from the owner:Thank you, Warren, for your kind words about Matt! We're glad to hear he provided excellent service and support. Your appreciation means a lot to us!
Thank you Jacob and crew did a great job nice and clean install all of you was kind and courteous! God Bless You!
Response from the owner:Thank you, Lisa! We appreciate your kind words and are glad to hear that Jacob and the crew provided great service. Your support means a lot to us!
My family and I are very greatful for Johnson Heating & Cooling. Our gas furnace was leaking a deadly amount right before the brutal cold hit this past January. Billy was very clear and direct on what my options were. They showed up and did a MAJOR job very efficiently. Customer service cannot be beat. Everyone we were in contact with was very polite and helpful. They had our heat up and going before the cold front hit. I highly recommend them.
Response from the owner:Thank you, Brad! We're so glad to hear that you and your family had a positive experience with Billy and our team. Your recommendation means a lot to us, and we're happy we could get your heat up and running before the cold hit.
Our company does a variety of home remodeling projects in Northern Kentucky and Johnson's always deliver our HVAC projects on time. They're reliable and affordable.
Response from the owner:Thank you, Mikael, for your kind words and recognition of Johnson's reliability and affordability in delivering HVAC projects on time!
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“Heard strange noise from compressor and called( after hours) Mathew answered and gave me something to check , and I did and it seemed to work. I asked for a service call just to verify a/c working properly and he came out next day and did so. Thank you guys .”
- Steve B.

“I called Johnson for service and Kaylee was extremely helpful in scheduling and getting me setup with exactly what I needed! The tech that came was friendly, polite, and quick! Would recommend Johnson for any of your heating/cooling needs!”

- Alicia T.

“Brandon, Jacob, Sean, and Matt installed a Mini Split Heat and Air Unit today in our 2 car garage. Now we can use it as an additional living space! They did a Wonderful Job. They were on time and very professional.We highly recommend Johnson Heating and Cooling!”

- Linda B.

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